Dear Joachim,
It is almost a year since your organization has landscaped our garden and I am writing to you and Joe to thank you for the exceptional service provided by Glenoaks. It is not often that the service one receives compels one to write a letter of thanks to an organization.
Firstly, the construction of our garden was fulfilled within the time that you had promised and the quality of the work was of a high standard. The paving stones that you had moved from the front to the back were very neatly cut and placed in position. The new paving at the entrance to our house is most attractive and the overall effect exceeded our expectations.
Secondly, the fact that you had taken the trouble to cover the vulnerable plants for the winter was appreciated and we thank you for exchanging the weaker plants at the beginning of the season. Would you kindly let us know which plants require covering this winter.
Finally, we were delighted that you recently replaced the rock that had disintegrated and because we are so please with the outcome of this project we would be delighted to recommend your work to our friends and family.
Sincerely,
Terry